Hometown Helpers: A child life specialist helps care for children at EIRMC

IDAHO FALLS – EastIdahoNews.com brings you Hometown Helpers in our community. We want to spotlight a firefighter, police officer, city worker, or other people who quietly keep our cities and counties running.

This week we feature Diana Moll, a child life specialist for eight years at the Eastern Idaho Regional Medical Center.

“As a Child Life Specialist, I help explain procedures and surgeries to children in a way that they can understand things they might hear, see or smell so they can get used to what’s going to happen,” Moll said.

She works with everyone from babies to teenagers and provides tools to distract them from a procedure. Some of these tools include an iPad or toys.

She also helps siblings and parents understand what’s going on if they have concerns.

Moll said she enjoys working with children.

“Children are the best. I think we have so much to learn from them. Their resilience and their joy of living. Just their ability to cope with difficult experiences,” she said.

His work is one of a kind at EIRMC. She is the only specialist in the life of the child.

“Child life specialists are usually found in children’s hospitals, so I think that makes the EIRMC unique,” she said. “A lot of times I’m seen as the person playing, which is absolutely true.”

But Moll says there are also different components that don’t involve play, such as working with doctors, nurses and therapists to provide family-centered care.

And the work can sometimes be difficult.

“When I help with a bereavement – doing handshakes, child handprints or talking to siblings about what might have happened during a traumatic experience when that child died – this can be the hardest but possibly the most rewarding part of my job,” Moll said. “I’m part of an experience where it’s so intimate that a normal, typical person wouldn’t be involved. (Family members) allow me to help them through this difficult time.

Moll cares deeply about the service she provides and was recently recognized for her hard work with a humanitarian award. She received EIRMC’s first Humanitarian Award, which recognizes an employee for their humanitarian spirit and philanthropic work.

Moll also enjoys helping kids outside of her job by donating her time to non-profit organizations, like Camp Magical Moments.

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Moll shows every day that she is a Hometown Helper by ensuring that the children who come to the hospital have the best possible experience.

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