Wiltshire NHS-funded specialist hospital deemed ‘inadequate’

An NHS-funded specialist hospital in Wiltshire, which treats patients with neurological conditions, has been deemed ‘inadequate’ by the Care Quality Commission.

South Newton Hospital in Salisbury is run by private company Renovo Care and provides NHS-funded services to up to 17 patients.

Following an announced inspection that took place in January, the CQC report said the hospital “did not meet legal requirements for safe care.” The inspection took place following “concerns about continuing risks” and because it had not undergone a “full inspection” since its registration in 2020.

The hospital’s overall rating was ‘insufficient’ as well as ‘insufficient to be safe and well run’. The care was rated as “good” while the response to patient needs was “improvement needed”.

CQC hospital inspection manager Cath Campbell said that while staff were “focused on the needs of patients”, they had “concerns about the way the department was run”, adding that “the leaders did not effectively investigate or share lessons learned from incidents that occurred and make recommendations to reduce the risk of similar incidents happening again.

“Additionally, the service did not always recognize protection issues and report them appropriately. For example, one person complained that a member of staff had removed a whistle so that it was out of reach of someone who was using it as their primary means of calling for help.

Responding to the report, a spokesperson for Renovo Care said: “We are disappointed with the overall rating and are committed to rapid and sustained improvements, led by the management team and an experienced manager which is currently underway. registration at the CQC.”

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Posted by Karen Motley, Clinical Neglect Department, Chadwick Lawrence LLP ([email protected] ), medical negligence solicitors and clinical negligence solicitors in Huddersfield, Leeds, Wakefield and Halifax, West Yorkshire.

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